Back office for garage door companies

A stuck door is an emergency. The homeowner books whoever answers first, so answer first.

Where it leaks

The call rings out: You are on a spring change with both hands on the door. They call the next three companies in the results.
The service history is in your head: You fitted that opener four years ago and nobody can find which model without driving back out.
Nobody asks for the review: Emergency work makes the most grateful customers and gets the fewest reviews, because you are already at the next job.

The same machinery every customer gets, arranged for how garage doors work actually runs.

Missed call text back tuned for emergencies, so the reply goes out in seconds and asks whether the door is stuck open.
A property record that holds the opener model, the spring size and the last visit.
Invoices that send from the van before you pull off the drive.
A review request the day after the callout, while the relief is still fresh.

Can it tell an emergency from a quote request?

The first text asks. Emergency answers get flagged at the top of the list and everything else queues behind them.

Does it work if two of us are taking calls?

Yes. The thread lands in a shared inbox, and whoever picks it up owns it, so nobody texts the same customer twice.

Fifteen minutes on video about a spring replacement callout and what happens to it now. No phone number, the form books it.